This course is aligned to the outcomes of SAQA unit standard 117891, but is not a SETA accredited course. This course is intended for people who will be responsible for the despatch of stock from a wholesale or retail distribution centre or warehouse. Despatch could include transfer to stores, returns to suppliers and customer or customer orders. These persons are able to implement security procedures to prevent shrinkage and losses and enhance the efficiency of the supply chain by accurate despatching goods.
Participants will achieve workshop outcomes by being able to understand:
- common terms and concepts used when dispatching stock
- policies and procedures for dispatching stock
- methods for determining cost effectiveness of deliveries and the organisation’s policies in this respect
- how to plan delivery routes
- methods for packing the different types of stock carried by the organisation
- the terms ‘shrinkage’ and ‘losses’
- the effect of shrinkage and losses on profits and employees
- causes of and preventive methods for shrinkage and losses while dispatching stock
- the supply chain and the roles of the various players in the supply chain
- organisational procedures in the dispatch area for maintaining stock records in the supply chain
- methods used by the organisation to tag/mark stock with destination identification
- legislation and organisation’s policy in respect of loading of vehicles.