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Description

Requirements

• National Diploma or Bcom Degree in Commerce, Sales or Business Administration.
• Min 5 years sales experience in training related industry (OHS or EHS will be advantage).
• Must have at least 3 years relevant experience in a corporate environment.
• Microsoft 365 proficient (Teams, Outlook, Dynamics 365).
• Solid lead generation experience.
• Driver’s license and own reliable vehicle.
• Willing to travel.
• Ability to work under pressure.

Responsibilities

• Employ all necessary sales strategies to ensure annual targets are met.
• Set up and attend meetings with each client.
• Develop close business relationships with key stakeholders at each client.
• Identify opportunities to introduce additional NOSA products and services to increase the annual revenue generated from each client.
• Attempt to secure service-level agreements with all clients.
• Monitor the expiry dates of all current service level agreements to renew advance agreements.
• Conduct accurate costing analysis to ensure services are aligned with client budget and NOSA profitability requirements.

• Ensure all client-specific requirements are communicated to coordinators before delivery of any service.
• Monitor service delivery by continuously requesting and documenting client feedback.
• Provide regular feedback on each account to the Sales Director on the following key indicators:
  • Performance vs target
  • Performance vs PY
  • Growth potential
  • Concerns or challenges

• Ensure the following documentation is obtained and accurately captured on OMS before handing it over to the sales administration team:
  • Booking forms
  • Purchase order/Proof of payment
  • Quote
  • ID (if possible, otherwise on the first day, of course)
• Assist with collecting outstanding revenue by promoting upfront payment for all services not delivered under service level agreements or by securing purchase orders before allowing services to be delivered.
• Provide accurate information for invoicing and monitor its accuracy.
• Ensure all quotations are generated through CRM and that all outstanding quotations are closed out.
• Capture all client-specific information in CRM or relevant NOSA databases and ensure that this information is kept up to date (Signed contracts, contacts lists, etc.)

Application Form

Description

Requirements

• Matric Grade 12 (a degree or diploma will be advantageous but not required).
• Minimum of two years experience in coordinating.
• MS Office, especially Excel.
• At least two years of computer systems and database experience.
• Ability to work independently, fulfilling a variety of duties.
• Ability to process large volumes of work.
• Excellent organizational skills and attention to detail.

Responsibilities

• Coordinate daily/weekly reports for the Business Support Coordinator.
• Establish good relationships with clients, suppliers and internal staff.
• Sign in students on the day of their course.
• Resolve and log queries efficiently and within a professional timeframe to ensure client satisfaction.
• Monitor the issues of certificates, ensuring students sign for them and date on relevant.

• Oversee preparation of classroom for training.
• Oversee the supplier invoices of all offices.
• Oversee that attendance registers are completed according to company policy.
• Oversee that the ID/SETA pack for trainers is prepared.
• Manage the process (scan/upload of signed attendance register and SETA documentation to head office/Odyssey).
• Track office packs until certificates is ready for collection.
• Manage all service providers relating to consumables for office use.
• Buy and keep stock of office supplies.

• Scan/upload proofs of payment to head office/Odyssey.
• Ensure that assessments are assessed and moderated on time.
• Upload completed attendance register on Odyssey.
• Ensure the NOSA office complies with national standards and ensure office maintenance is carried out when required.
• Maintain and submit documents to head office when required.
• Prepare relevant reports requested by the Administrator at head office.
• Review of sales invoiced versus students attended.
• Assist Sales Representatives with CRM quotes when they are out of the office.
• Ensure packs are complete for QMS and SETA audits.
• Assist with other SETA requirements when requested by head office.
• Ensure the project review checklist is 100% complete.
• Perform scanning, photocopying, and filing of documents.
• Report any non-conformances or quality issues to the Administrator.
• Perform all creditor reconciliations and send invoices to Finance once approved.

Application Form

Description

Requirements

• Matric (Grade 12).
• Minimum two years of Driver training experience.
• Minimum three years of industry experience.
• Registered and valid TETA Facilitator and Assessor.
• Valid code 14 (EC License) driver’s license with PrDP.
• Own a reliable vehicle.
• Fluent in English and at least 1 of the other national languages will be advantageous.

Responsibilities

• Plan and prepare for training sessions by preparing training material and ensuring all equipment is functional.
• Using the most appropriate training methods, present training material at the appropriate level in relation to the audience's existing skills and knowledge, taking into account any potential learning barriers presented by language, cultural, socio-economic, and other factors.
• Facilitate training in accordance with SAQA/SETA/NOSA requirements and Quality Management Systems.
• To moderate and assess learners in accordance with the SETA/NOSA code of conduct.
• To provide confidential assessment feedback to learners in accordance with the SETA/NOSA Quality Management System requirements.
• Complete all Portfolios of Evidence in accordance with the relevant assessment guides and Quality Management System work instructions and ensure their security and confidentiality.
• Market further NOSA training opportunities as and when they arise.
• Establish good relationships with clients and internal staff, attend all meetings, and adhere to all deadlines.
• Assist clients with project details and resolve and log queries efficiently and within a professional timeframe to ensure client satisfaction.
• Engage in continuous self-development activities, such as seminars or other relevant training courses, in order to keep up-to-date with SAQA/SETA/NOSA products, safety, health, environment and ETD best practices.
• Ensure personal responsibility for assessor/moderator registrations with all relevant SETAs is current and valid, and ensure the Training Manager receives copies.
• Adhere and conform to the NOSA Quality Management System.

Application Form

Description

Requirements

• Matric Grade 12 (a degree or diploma will be advantageous but not required).
• Minimum of two years’ experience of coordinating.
• MS Office, especially Excel.
• At least 2 years computer systems and database experience.
• Ability to work independently fulfilling a variety of duties.
• Ability to process large volumes of work.
• Excellent organizational skills and attention to detail.

Responsibilities

• Requesting certificates to be printed and issuing certificates.
• Webinar and e-learning student support – Including but not limited to login queries, banking details, course queries, change of usernames and passwords, and troubleshooting.
• Assisting the sales team and clients with the company portal.
• Compiling student progress reports.
• Assisting with manual registrations as and when required.
• Data capturing.
• Quoting.
• Sales.
• SETA data capturing and registrations.

Application Form

Description

Requirements

• Matric (Grade 12).
• BAA with current registration with HPCSA.
• Registered with relevant SETA as an Assessor and Moderator.
• Fire Fighter 1 and 2.
• Minimum of two years of first aid and fire training experience.
• Minimum five years of industry experience.
• Knowledge of the Occupational Health and Safety Act / Regulations and QMS.
• Driver's licence and own a reliable vehicle.
• Fluent in English and at least 1 of the other national languages.

Responsibilities

• Plan and prepare for training sessions by preparing training material and ensuring that all the equipment is functional.
• To present training material at the appropriate level in relation to the audience's existing skills and knowledge and take into account any potential learning barriers presented by language, cultural, socio-economic and other factors by using the most appropriate training methods.
• To facilitate training in accordance with SAQA/SETA/NOSA requirements and Quality Management Systems.
• To moderate and assess learners in accordance with the SETA/NOSA code of conduct.
• To provide confidential assessment feedback to learners in accordance with the SETA/NOSA Quality Management System requirements.
• To complete all Portfolios of Evidence in accordance with the relevant assessment guides and Quality Management System work instructions and to ensure the security and confidentiality thereof.
• To market NOSA by answering client queries and identifying and utilising marketing opportunities during the presentation of training.
• Engage in continuous self-development activities such as seminars or other relevant training courses to stay current with NOSA products, safety, health, environment, and ETD best practices.
• Ensure personal responsibility for assessor/moderator registrations with all relevant SETAs are current and valid, and ensure the Training Manager receives copies of these.
• Adhere and conform to the NOSA Quality Management System.

Application Form

Description

Requirements

• Matric (Grade 12).
• BAA with current registration with HPCSA.
• Registered with relevant SETA as an Assessor and Moderator.
• Fire Fighter 1 and 2.
• Minimum of two years of first aid and fire training experience.
• Minimum five years of industry experience.
• Knowledge of the Occupational Health and Safety Act / Regulations and QMS.
• Driver's licence and own a reliable vehicle.
• Fluent in English and at least 1 of the other national languages.

Responsibilities

• Plan and prepare for training sessions by preparing training material and ensuring that all the equipment is functional.
• To present training material at the appropriate level in relation to the audience's existing skills and knowledge and take into account any potential learning barriers presented by language, cultural, socio-economic and other factors by using the most appropriate training methods.
• To facilitate training in accordance with SAQA/SETA/NOSA requirements and Quality Management Systems.
• To moderate and assess learners in accordance with the SETA/NOSA code of conduct.
• To provide confidential assessment feedback to learners in accordance with the SETA/NOSA Quality Management System requirements.
• To complete all Portfolios of Evidence in accordance with the relevant assessment guides and Quality Management System work instructions and to ensure the security and confidentiality thereof.
• To market NOSA by answering client queries and identifying and utilising marketing opportunities during the presentation of training.
• Engage in continuous self-development activities such as seminars or other relevant training courses to stay current with NOSA products, safety, health, environment, and ETD best practices.
• Ensure personal responsibility for assessor/moderator registrations with all relevant SETAs are current and valid, and ensure the Training Manager receives copies of these.
• Adhere and conform to the NOSA Quality Management System.

Application Form

Description

Requirements

• Min 2 years of sales experience in the training related industry (OHS or EHS will be an advantage)
• Must have at least 2 years of relevant experience in a corporate environment
• Microsoft 365 proficient (Teams,Outlook, Dynamics 365)
• Solid lead generation experience
• Ability to work under pressure
• Excellent people skills
• Driver licenses is required

Responsibilities

• Maintain client relationships with all clients that generate less than R100 000 in training revenue per annum
• Complete quotes
• Maintain and update all information in Odyssey for your accounts
• Conduct follow-up calls
• Deal with queries
• Process orders
• Educate and convert clients on the client portal

Application Form

Description

Requirements

• Matric (Grade 12)
• Mining and occupational health, safety and environmental qualification
• Minimum two years training experience
• Minimum five years industry experience
• Have an accredited Train The Trainer certificate and ETDP SETA SOR
• Registered Assessor and Moderator
• Fluent in English and at least 1 of the other national languages, the more the better
• Own a laptop and other IT-related training equipment
• Valid driver’s license (Own reliable vehicle)
• Willing to travel

Application Form

Description

Requirements

• Bachelor's degree in Communications, Public Relations, or a related field
• Advanced degree or certifications in project management
• ISO 9001 implementation certification
• Certificate in Adobe Suite at an advanced level or equivalent graphic design program
• Minimum of 3 years experience in project management, including spearheading marketing campaigns, implementing design and development projects, and designing and developing training materials
• Implementation of internal communication campaigns
• Track record of strategic leadership includes budgeting, allocating resources, and managing a team
• Experience in conflict management is highly desirable

Responsibilities

• Strategic Communication Planning: Develop comprehensive communication strategies aligned with the company's objectives, ensuring consistency across all communication channels.
• Design and Development: Manage the design team to create visually engaging materials for print and digital platforms, adhering to brand guidelines and industry standards.
• Stakeholder Engagement: Cultivate positive relationships with internal teams, clients, media outlets, and industry partners to enhance the company's reputation and promote collaboration.
• Project Management: Utilize effective project management practices to drive initiatives forward, monitor progress, and ensure timely delivery within budget constraints.
• Crisis Communications: Implement communication plans to address potential reputational risks and mitigate negative impacts on the company's brand.
• Team Management: Effectively manage team end and develop Key Performance Indicators (KPIs) tailored to each team member's role and responsibilities.

Application Form

Description

• Valid IWH registration
• Valid moderator registration with Services SETA for the following unit standards:
• • 229998
  • 229995
  • 229994
  • 229999
• Working knowledge of a quality management system.

Application Form